Your software license may have expired, or you have purchased a new software module, or the software maintenance agreement (SMA) was prolonged, or you would like to test a module within a limited period of time, in all those cases your license dongle needs to be updated.
To carry out a license update using a dongle from WIBU-SYSTEMS AG, install the CodeMeter User Runtime for Windows from its manufacturer's website https://www.wibu.com/de/support/anwendersoftware/anwendersoftware.html. There are two options to continue:
Generate a license request file and send it to gfai tech GmbH by email.
To do so, follow the steps below:
- Connect your dongle to a USB slot of your computer and start the program CodeMeter Control Center by double-clicking the icon in the tray.
- There, select the dongle you wish to update on the left.
- Click License Update and then Next.
- Select Create license request and click Next.
- Select Extend existing license and click Next.
- Make sure that gfai tech GmbH (103101) is checked and click Next.
- Select a path and name to save the file using the following nomenclature (no space):
YYYY-MM-DD_Company_DongleSerialNumber.
Example: 2017-09-26_gfaitech_3-3658402.WibuCmRaC
The serial number is automatically added as standard name.
Alternatively, you can find the serial number on the dongle in the dialog About NoiseImage. - Click Commit and then Finish.
- Send an email and attach the request file to support@gfaitech.de.
gfai tech GmbH will send you the update file in return. - Continue with the next section.
You have received an email with your update file *.WibuCmRaU from gfai tech GmbH.
Follow the steps below:
- Save your update file *.WibuCmRaU on your computer.
- Connect your dongle to a USB slot of your computer.
- Start the program CodeMeter User Runtime.
- In the CodeMeter Control Center, select the dongle you wish to update on the left.
- Click License Update and then Next.
- Select Import License Update and click Next.
- Select path and name to import the update file and click Commit. A message is displayed to confirm the successful license update.
- Start NoiseImage.
- Open the info dialog by selecting Help/About NoiseImage and check the status of the dongle. The license(s) should be valid.
Note: Should the data be correct, however, the licenses in the dialog About NoiseImage be colored red and NoiseImage remain in viewer mode, open the CodeMeter Control Center and select Process and Update Time Certificates.